About Us

Your Own IT Department Without The Overhead

Technology exists to support an organization. Too often IT guys think it works the other way. The HelpDesk Company was founded by Todd Whitlock in Richmond, VA in 1998 specifically to address the IT needs of small and mid-size businesses. His wife Jennifer joined him in 2004.

The HelpDesk Company is a Certified Microsoft Partner and has earned the Mid-Market Specialist competency and Small Business Specialist designation. With over 12 years experience providing IT support and networking, the HelpDesk Company offers better information technology management to your business. Our clients pay less for an IT partnership-a smarter way for your business to manage tech support.

At The HelpDesk Company, we act as your business partners, not just “geeks” who work on your computers. We hire support engineers with business acumen who can make recommendations to you based upon your unique business needs and budget – instead of just “what’s cool and exciting in technology today.”

The HelpDesk Company puts your focus back on your business with our:

  • Microsoft Small Business Specialist Certification – in recognition of our ability to deliver industry-proven solutions and services
  • Certified Microsoft Partner status – designates our expertise with Microsoft technologies
  • Skilled technology experts – experienced engineers who view themselves as an extension of your business
  • 24 X 7 help and support – help is only a phone call away

The HelpDesk Company‘s services are focused on providing the business tools that small businesses need to compete, providing affordable technology designs based on business requirements. Our technology solutions cut costs and put your company in a position to prosper.

Find out how our experienced professionals can turn your technology investments into a powerful business advantage.