Support Center

Welcome to the The HelpDesk Company Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Support Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Emergency Support: Available by phone only. After hours fees will apply.
Response Time: Please check your SLA to verify your guaranteed response time.

it support Richmond, VA

Phone Support

  • 804-282-2282
it support Henrico

Remote Support


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it support Richmond, VA

Customer Portal

Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Access Client Support Portal

Submit a Support Request
  1. Please call us at 804-282-2282 for Emergency After Hours Support.
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