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About Us

The HelpDesk Company is a Certified Microsoft Small Business Specialist with experience providing IT support and networking to small and mid-sized businesses since 1998.

The HelpDesk now presents better information technology management to small, growing businesses. Our clients pay less for an IT partnership—a smarter way for your business to manage tech support.

Our Engineers

With The HelpDesk Company engineers, you can be sure your issues will be addressed efficiently, for less lost productivity and the shortest billable time.

Our support engineers possess a solid combination of technical and interpersonal skills, as well as good business sense. This combination ensures certified technical support that makes sense for your business.

Our engineers provide:

  • At least five years business IT experience each providing network support on both Microsoft and Novell platforms.
  • Seven plus years installing and supporting Microsoft Small Business Server (SBS).
  • More than twenty technical certifications, including:
    • Microsoft Certified Systems Engineer (MCSE)
    • Cisco Certified Network Administrator (CCNA)
    • Compaq Accredited Systems Engineer (A+ Certified)
    • Certified Novell Engineer (CNE)
    • Citrix Certified Administrator
    • Certified Check Point Security Engineer
    • Certified NetAnalyst
    • Warranty certifications for IBM and HP computers

Our engineers provide skilled support geared specifically toward small business clients. They do more than fix computers – they help your business grow with experienced IT advice and support.