An excerpt from "How Much are You Spending on IT, Really?"
"These days, most small businesses rely heavily on office technology. The upside is speed, readily available information, and efficiency. But the downside is that as technology becomes more and more critical in your office, you could lose a significant amount of money if just one or two computers go offline.
The average employee experiences 2 hours of downtime per month due to slow or misbehaving systems or system crashes. That means the average small business employee loses 1.25% of their work time to poor computer performance.
Downtime also costs your company:
- Missed deadlines, so you have to work harder to catch-up.
- A tarnished reputation
- Frustration of staff members because of their inability to do their job
- Lost opportunities – what if it’s a big one?
- Lost accounts – what if it’s THE big one?
The facts look frightening, but there is good news. There are a number of ways that companies find help easing their technology issues. But not all of them are effective for small, growing business…"
