John owned a small manufacturing business in the heart of Richmond, Virginia. his company was nearly 20 years old and had a few dozen employees, most of whom had been with him since the business’ founding…Read More
George owns an asset management firm in Richmond. Last year he had lunch with a former colleague who asked him about his office IT setup. George thought about it and realized he didn’t know how his firm stored and…Read More
“We teamed up with Todd Whitlock and his team five years ago. His team is extremely knowledgeable and always responds quickly to any issue we have. As a business owner, it’s important that our technology be managed proactively, which are the results Todd Whitlock and his team deliver.”
Ben JonesInfrastructure Solutions Group
“We had been with a much larger IT company for many years, but … I came to believe that I was a small fish in their big pond. The HelpDesk Company has always been very attentive to our needs and proactive in making sure that our systems are both reliable and functional.”
Rhonda B. DabneyBeale, Davidson, Etherington & Morris, P.C.
“Our CEO was reluctant to invest the money to engage The HelpDesk Company, but he is now the biggest fan. As we continue to add staff, the investment brings more rewards. As COO, I don’t to worry about desktop support for diverse employee backgrounds, differing operating systems, network interface, or security and access to ‘options in the marketplace’ when an idea needs review.”
Chuck ClementJR Wealth Advisors
“Support at The HelpDesk Company is always highly responsive and there for us. You’ve helped us get 100% ‘in the cloud,’ and we’re more efficient with less downtime.”
“The HelpDesk Company gives us flexibility as we scale due to team size and needs. And you’ve eliminated the need for a dedicated technical salary, freeing up capital for R&D and marketing.”
“I have less stress and worry over IT issues. I don’t need to be concerned if we have a problem because I know that there is someone only a phone call away … your team will get right on it and make sure the problem is solved and solved quickly.”
Jennifer Dennison Mull Superior Plumbing, Heating & Air, Inc.
“I like the ease and quickness of getting help. We had a major email problem that you identified quickly. Now I’m confident that things will get taken care of.”
Kim HendersonEpiscopal Church Schools