That’s where we step into the picture and help you maintain a competitive advantage by syncing workflow and leveraging cloud advantages.
Companies have been harnessing the power of the cloud successfully for years now in order to gain cost efficiencies, mobility, data security, and business continuity. Cloud Integrations, however, goes a step beyond simply using a cloud application within your workflow or backing up your data to an offsite server. In Cloud Integration, IT specialists help companies figure out what processes are going to be most efficient on-site and which processes can benefit from being placed in the cloud. Once those decisions are made, The HelpDesk Company’s Cloud Integrations professionals move those processes into the cloud while building out the virtual infrastructure required for the cloud assets to sync seamlessly in real time with your on-premise IT assets.
Application Integration – Every piece of information that flows through your business is conveyed, created, utilized, or stored within an application. Those applications are what allow the user (your employee) to interact with the information housed within your IT systems. Problems arise, however, when applications do not “talk” to each other because they either don’t speak the same computer language or because of differences in developers. Application Integration makes use of APIs and other options to build bridges between disparate applications so they can function in tandem rather than operate as separate silos within the business processes.
Data Integration – Everything your business does with a computer or peripheral device creates data points that are very valuable. Each data point created works alongside other points of data to tell the story of your workflow. In the right hands, that data can be analyzed to discover ways to bring efficiencies to your process as a whole. Unfortunately, data visualization, data analysis, and even day-to-day use of data are many times hindered because access between repositories of data is not available. That results in employees having to do work twice, look in several different places to find a spreadsheet or document, or go without information that could make their lives easier and their client happier. We utilize Data Integration to make sure that each employee has secure access to the data needed to accomplish their tasks and that all data is visible and accessible for analytics and executive decision making.