The HelpDesk Company takes the following measures to ensure accessibility of The HelpDesk Company’s Website:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The HelpDesk Company’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos have sign language interpretation.
We welcome your feedback on the accessibility of The HelpDesk Company’s website. Please let us know if you encounter accessibility barriers on The HelpDesk Company’s website:
2400 Old Brick Road,Glen Allen, VA 23060
We try to respond to feedback within 5 business days.
Accessibility of The HelpDesk Company’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Despite our best efforts to ensure accessibility of The HelpDesk Company’s website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for The HelpDesk Company website:
Formal approval of this accessibility statement is approved by: The HelpDesk Company
We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.
The HelpDesk Company is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.